Communication Disclaimer

Telephone Disclaimer – HIPAA Compliance

The phone number listed for Dr. Josie Valderrama is part of a HIPAA-compliant system, but text messaging may still carry some privacy risks. By choosing to communicate via text, you acknowledge and accept these risks. Please do not include sensitive personal or medical information in your messages.

Email Disclaimer – HIPAA Compliance

Email sent to or from drjosie@drjosievalderrama.com is encrypted and transmitted through a HIPAA-compliant system. However, email communication may still carry some risks, particularly if accessed from a shared or unsecured device. By choosing to contact me via email, you acknowledge and accept these risks.

Please do not send sensitive or personal health information via email. Email is not monitored in real time and should not be used for emergencies. Contacting me does not establish a therapist-client relationship until we have mutually agreed to begin working together.

Zoom Video Session Disclaimer for Consultations – HIPAA Compliance

By participating in a HIPAA-compliant video session, you acknowledge and understand the following:

1. Confidentiality and HIPAA Compliance

Any video session is conducted using a secure, HIPAA-compliant video communication platform designed to protect your privacy and confidentiality. Reasonable safeguards are in place to prevent unauthorized access and ensure the security of your information.

2. Limitations

While every effort is made to protect your privacy, there are inherent risks associated with electronic communication, including potential interruptions, unauthorized access, or technical difficulties. You acknowledge and accept these limitations when choosing to engage in consultation remotely.

3. Prospective Client Responsibilities

You agree to participate in sessions from a private, quiet, and secure location to protect your confidentiality. You are responsible for ensuring your own equipment (e.g., internet connection, webcam, microphone) is working properly and securely.

Emergency Protocols

If you are experiencing a crisis, please do not use any telephone number, email address or video link provided by Dr Josie Valderrama or Valderrama Psychological. Call 911 or go to your nearest emergency room.

Privacy Policy

Dr Josie Valderrama's website is owned by Valderrama Psychological, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by this website, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Dr Josie Valderrama's website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Dr Josie Valderrama website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Email Address, etc.) as a result of your submission via the contact forms on the Site.

Why do we process your data?

Our top priority is user data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to be contacted or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. Users who are uncertain about what information is mandatory are welcome to contact us via valderramapsychological@gmail.com (for non-clinical inquiries only).

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.